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Features:   Team Effort When it Comes Admitting and Enrolling the Best of the Best
Professional Development Opportunities   |    Resources That Build Our Expertise
Assessment Corner   |    Comings and Goings   |    Staff Kudos
FYI…   |    Did you know?   |    Photos
Photograph of Vice Chancellor Penny Rue

Letter from Vice Chancellor Penny Rue

There's a Chinese proverb I love that sums up our current situation: May we live in interesting times. We don't get to choose the global dynamics that shape our world, but we do get to shape our own attitudes and responses to them, so my response is to look this challenge in the eye and see how best we can meet it. Our general counsel says you do not need excellence to meet ordinary obstacles. These are challenging times and require extraordinary creativity, but ingenuity has always been the hallmark of UC San Diego and we will indeed rise to meet these challenges.

Read more…

Team Effort When it Comes to Admitting
and Enrolling the Best of the Best

by Mae Brown, Assistant Vice Chancellor for Admissions and Enrollment Services


For the third year, UC San Diego has seen increases in the percentage of applications from historically underrepresented and low income students at both the freshmen and transfer levels. For fall 2011, applications from underrepresented students rose by 28.2 percent for freshman and transfer applicants combined as of February 17, 2011. In addition, we experienced increases in the number of admits for 2009 and 2010 even while facing enrollment reductions. Though modest, we also continued to see increases in yield.

Read more…

Professional Development Opportunities

Collected by Stephanie Wong, Office of the VC for Student Affairs Human Resources

The Business Leadership Forum, held every two years, is organized and sponsored by Staff Education to bring graduates of the UC systemwide Business Officer Institute together with campus colleagues for three mornings. In this learning environment, the Business Leadership Forum addresses challenges facing business officers and managers, including the 2010-11 budget, business leadership, the chancellor's decision-making process, internal and external communication, succession planning, and a discussion with campus counsel.

Student Affairs was well represented in the January 2011 program. Our attendees included:

  • Pam Williams, Financial Aid Office
  • Katie Mc Gann, Intercollegiate Athletics
  • Lourdes Dawson, Sports Facilities
  • Sara Robinson, Intercollegiate Athletics
  • Davyda Johnson, Career Services Center
  • Wendy Taylor May, Intercollegiate Athletics
  • Lisa Russon, Student Health Services
  • Heather Ledezma, Intercollegiate Athletics
  • Kate Pappas, University Centers

The Manager's Toolkit is a 10-week program organized by UC San Diego Extension covering topics of management, team development, communication styles and skills, strategic goal setting and change management.

Congratulations to the following individuals selected via nomination process to attend the UC San Diego 2011 Manager's Toolkit.

  • Chuck Massey, Campus Recreation
  • Maria Ramirez, Student Health Services
  • Janice Armellino, Admissions and Enrollment Services
  • Kim Burton, International Center

Congratulations also to two individuals whose applications were selected to participate in the UC systemwide Manager Skills Assessment Program (MSAP). The MSAP is held twice annually at the UCLA Conference Center in Lake Arrowhead. Kudos to Beverly Ward from Student Life and Eric Williamson from Admissions and Enrollment Services who will be attending the spring 2011 program! For more information on MSAP click here.

Did you know that Academic Affairs hosts a Business Officer Academy that is open to staff from all vice chancellor areas? The academy is a nine-month training program for staff who aspire to become Business Officers that covers learning modules in human resource management, academic personnel, financial and budget, facilities management, information technology, and leadership. Information sessions and announcements went out in June 2010 and the current class began their program in October. Congratulations to Joe Cribari from Career Services Center and Jackie Holmes from Admissions and Enrollment Services for being selected to participate in the 2010 - 11 program! For more information click here.

Upcoming Opportunities:

Be on the look out for a campus announcement for Staff Equal Opportunity Enrichment Program funds. The deadline to apply is Monday, April 26th and the Staff Affirmative Action/Equal Opportunity Office will be hosting information sessions in late March and early April.

New offerings from Staff Education:

April 6, 2011
Lead With Style - This workshop focuses on your behavioral strengths. You will develop confidence as you become more self-aware. You will uncover your own personal style of leadership and teamwork and be able to apply it to your workplace and home life.


  • June 8 - Middle Management Advance

Resources That Build Our Expertise


Collected by Jamie Nye, Assistant Director of Professional and Graduate School Advising, Career Services Center

Bystander Intervention
If you read last quarter's Impact newsletter or have seen the "It starts with you" posters around campus, you know the Sexual Assault & Violence Prevention Resource Center (SARC) has launched a campaign to educate the UC San Diego community about the role bystander intervention can play in the prevention of violence. To learn more about this issue, read "Engaging Bystanders in Sexual Violence Prevention" by Joan Tabachnick or "Bystander Education: Bringing a Broader Community Perspective to Sexual Violence Prevention" by Victoria Banyard et al. Also, check out SARC's "It starts with you" blog or contact SARC staff about hosting a bystander intervention training for your staff and students!

Recommended by Nancy Wahlig, SARC Director, and Jessica Heredia, SARC Program and Outreach Coordinator

Strategic Planning
As efforts to develop the Strategic Goal Frameworks for the future of Student Affairs at UC San Diego continue, it can be helpful to consider the direction of Student Affairs at colleges and universities nationwide. In February of 2010, a joint task force of Student Affairs professionals from the American College Personnel Association (ACPA) and the National Association for Student Personnel Administrators (NASPA) released their report on "Envisioning the Future of Student Affairs." The report calls for increased collaboration and adaptability in light of the constantly changing landscape of university life, and a reminder to actively use our missions, goals and assessment data to guide our decisions.

Recommended by Jamie Nye, Career Services Center

Lauren Weiner, Ed.D., director of Associated Students Administration was co-researcher in defining the Professional Competency Areas for Student Affairs Practitioners. This short publication endorsed by ACPA and NASPA is an excellent resource that can help define the level and depth of various Student Affairs positions, with writing job cards, and to evaluate performance. You can download or purchase a copy at the ACPA website.

Have you come across anything - articles, books, websites - recently that the rest of us in Student Affairs might benefit from reading? Send your suggestions for the next issue of Impact to Jamie Nye at

Assessment Corner

Collected by Gary Ratcliff, Assistant Vice Chancellor for Student Life

New Training Webinars and Assessment Tools Offered by Student Voice

StudentVoice ( is a convenient web-based resource to help Student Affairs units discover what students think of their services, programs and facilities. StudentVoice offers survey tools to enable you to measure student needs, satisfaction and learning outcomes. In doing so, you can improve student satisfaction and increase the impact of your programs on student learning.

Recently, StudentVoice announced the development of new tools and training offerings. The training offerings include webinars on topics ranging from conducting focus groups to using rubrics to assess student learning. StudentVoice just added a tool to develop rubrics, which are basically scoring sheets to provide students feedback on their accomplishment of tasks. Rubrics come in handy when delivering student employee training programs in which students are asked to rehearse job tasks. By identifying performance standards for a task and behaviors exemplifying various levels of performance, rubrics are an effective tool for providing students input on their performance.

If you would like assistance in identifying opportunities for using rubrics, contact your StudentVoice Assessment Consultant Joe Levy at or sign up for one of the rubrics webinars at You can also find example rubrics in the community tab of StudentVoice by searching for "rubric" in the shared projects.

Upcoming Student Voice Webinars

To sign up for a webinar, log into, pull up the help page to access the webinar page and then click the sign-up button.

Adding Focus Groups to Your Assessment Plan
Thursday, April 14, 10:00 - 11:00a.m.
Focus groups provide an efficient method of gathering valuable qualitative data. The presenters will provide an overview of this methodology, including sampling, question development, group facilitation, and analysis options. The session will focus specifically on how focus groups have been used for assessment in student affairs at the guest presenter's institution. Co-presenter: Dr. Nathan K. Lindsay, director of Student Life Assessment at the University of North Carolina Wilmington.

Rubrics 101: A Tool to Assess Learning
Friday, April 15, 4:00 - 5:00 p.m.
Rubrics are a very valuable tool for measuring learning directly and objectively. In this session, participants will learn the basics of rubric design, administration, and reporting so that rubrics can be used to assess student learning.

Strategies for Developing a Rubric Instrument
Tuesday, April 12, 10:00 - 11:00a.m.
This webinar focuses on the process of developing a rubric instrument customized to your needs. Several different types of rubric models will be shared and we will discuss strategies for developing rubric dimensions, composing dimension descriptions, and selecting an appropriate scale. Additionally, an institution that has developed rubrics for use on their campus will share best practices. Co-presenter: Molly Albart, director of Apartment Life at the University of Texas at Arlington and co-chair for the Division of Student Affairs Assessment Team.

Key Performance Indicators
Monday, April 4, 10:00 - 11:00 a.m.
This session will outline the benefits and best practices of an emerging assessment trend: the use of "key performance indicators," "dashboard indicators," or "balanced scorecards" in higher education. A demonstration of the StudentVoice performance indicator will illustrate how you can use StudentVoice to develop and measure performance indicators on your campus.

Getting Staff Buy-in by Developing a Culture of Assessment
Friday, April 1, 10:00 - 11:00 a.m.
Sustainable assessment practices are supported by a culture of informed decision making. Constructing a culture of assessment takes time and intentional efforts to support assessment. This session uses examples from StudentVoice member campuses to discuss steps you can take to create a culture of assessment including encouraging collaboration, sharing assessment results, allowing for risk taking, learning from each other's experiences, and providing adequate resources.

How to Write an Effective Learning Outcome Statement
Monday, May 2, 10:00 - 11:00 a.m.
During this webinar, participants will be exposed to the definition of learning outcomes assessment pieces as well as the difference between learning and program outcomes. We will outline the components of a learning outcome statement and how to use the 3 Ms to make each statement manageable, measureable, and meaningful. Lastly, we will review how to make connections between learning outcomes and big picture, overarching mission statements and goals.

Survey Design and Questionnaire Writing Guidelines
Thursday, April 21, 10:00 - 11:00 a.m.
This webinar will address both the process and content for designing and implementing survey methodology. We will discuss timeline, questionnaire construction, response formats, obtaining useable survey responses, and data collection strategies. The session is a good refresher for folks who already use survey methodology and a good introduction for those who want to get started, but don't know where or how to begin.

Basic Statistics & Quantitative Analysis I
Monday, April 18, 10:00 - 11:00 a.m.
This session will provide information regarding descriptive statistics that are often used when reviewing assessment data. We will cover the statistics available in the StudentVoice reporting site and benchmarking tools and we will discuss which analysis should be used in example situations.

Comings and Goings

Please welcome the following new employees to the Student Affairs family:


  • Paul Abbott, Admissions & Enrollment Services
  • Vanessa Anton, Sports Facilities
  • Jill Battikha, Student Health Service
  • Angela Bojorquez, University Centers
  • Danelle Boone, International Center
  • Mariana Celestino, Student Educational Advancement
  • Adine Clark, Admissions & Enrollment Services
  • Catherine Condliffe, Early Academic Outreach Programs
  • Adan Equihua Barragan, University Centers
  • Ryan Fernandez, Early Academic Outreach Programs
  • Natasha Ferrer Perez, University Centers
  • Esiquio Franco, Marshall College
  • Andre Fredy, Admissions & Enrollment Services
  • Paula Gluzman, Student Legal Services
  • Charmagne Herlien, International Center
  • Gregory Koch, Counseling & Psychological Services
  • Claudia Lee, Warren College
  • Albert Lopez, Career Services Center
  • Sophia Marshall, International Center
  • Shane Moise, Marshall College
  • Dana Monroig, Career Services Center
  • Melisa A. Morales, University Development
  • Meena Naik, Marshall College
  • Timothy Olson, Sports Facilities
  • Maclovia Orozco, University Centers
  • Jerald Peckham, University Centers
  • Dayne Ripellino, Counseling & Psychological Services
  • James Smith, Marshall College
  • Gregory Sneed, Admissions & Enrollment Services
  • Lana Talampas, Student Health Service
  • Karen Van Ness, Academic Enrichment Programs
  • Natalie Wolfe, International Center

Staff Kudos

Pattie Pinkerton

Kudos to Women's Crew Coach Pattie Pinkerton from Intercollegiate Athletics, the recipient of the 2010 Impact Award for her work on Row for the Cure. Pattie was awarded $500 at the annual UCSD Staff Association Pancake Breakfast.

Photo credit: UCSD Athletics

Penny Rue, with awards

Kudos to Dr. Penny Rue, vice chancellor for Student Affairs! At the 2011 NASPA Annual Conference in Philadelphia, Penny was awarded a Pillar of the Profession Award for her outstanding leadership and contributions to student affairs. She also received the Student Personnel Assistantship Program Maude Stewart Award presented by The Ohio State University for her outstanding accomplishments and sustained leadership to the field of higher education and student affairs. Penny received her Masters of Arts in Student Personnel Services from The Ohio State University prior to earning her doctorate from the University of Maryland.

Marty Wollesen

San Diego Magazine selected director of the University Events Office, Marty Wollesen as one of their 50 people to watch in 2011 for his innovative programming and leadership in the arts at UCSD!

Mae Brown

Assistant Vice Chancellor for Admissions and Relations with Schools, Mae Brown, and Dean of Student Affairs at Thurgood Marshall College, Mentha Hynes Wilson were amongst the 2011 recipients of the UCSD Equal Opportunity/Affirmative Action and Diversity Awards. Congratulations!

Sara Henry, Ph.D.

Kudos to director of the Center for Communication and Leadership, Sara Henry, Ph.D., conference chair for the NASPA 2011 Regional Conference, Anthology, November 16 - 19, 2011.


Congratulations to Cara Appel-Silbaugh, Ph.D., director of Parent & Family Programs. Cara has been appointed vice chair, education for the Commission on Student Conduct & Legal issues with the American College Personnel Association (ACPA).

Andy Ceperley

Kudos to Andy Ceperley, director of the Career Services Center for being elected president-elect for the National Association of Colleges & Employers (NACE).

Ian Transfiguracion

Congratulations to Ian Transfiguracion, marketing specialist at the Career Services Center. Ian is the new chair for UC San Diego's LGBT-Staff and Faculty Association.


Kudos to TRiO Outreach Programs and Student Affairs Development! As part of a new charitable loan program, Kia Motors has provided TRiO a free two-year lease of a 2011 Kia Sorrento (pictured here with TRiO Outreach Programs Director, Carri Fierro, and Assistant Director, Eva Amezola).

Martha Hart

Congratulations to Martha Hart, senior writer in the Office of Admissions & Relations with Schools, for winning the Accolade Award's Award of Merit for script/writing for the "Triton Voices - Looking Back, Moving Forward" video.

Craig Schmidt

Congratulations to Craig Schmidt, associate director, Career Services Center. Craig will be presenting for NACE on "Motivating the Reluctant Student: Career Coaching with Motivational Interviewing Techniques."

Price Center East

Kudos to the team at the UCSD Price Center East. University Centers was awarded the 2011 Facility Design Award from the Association of College Unions International.


A few important dates for you to consider this spring:

Outstanding Senior & Graduate Student Awards
Do you know an OUTSTANDING student graduating this year?
Nominate that student for the Outstanding Senior or Outstanding Graduate Student Awards. One outstanding undergraduate and graduate student will be honored at the All Campus Graduation Celebration on Friday, June 10, 2011. Nominate a student you think is deserving of this honor! Nomination forms and information are available on the Vice Chancellor - Student Affairs website. Nominations are due Friday, April 22, 2010. Questions? Contact Cara Appel-Silbaugh,, 858-822-4790.


Comienza con un Sueño (It Begins With a Dream) is a college outreach conference sponsored by UC San Diego Student Affairs departments and several community partners. This free community event is aimed at Chicano/a Latino/a parents, students and families and other interested attendees. The fourth annual conference will take place on Saturday, April 30th from 8 a.m. to noon. If you are interested in volunteering, or for more information, please contact Agustin Orozco, volunteer coordinator, at

Flu Clinic

The Student Health Center staff, under the direction and supervision of Jill Ballard, NP (Student Health Services clinical director) and Debbie Pearson, NP (nursing supervisor), provided over 2,700 students flu shots by conducting 27 flu vaccine clinics since last fall. Ideas generated by Student Health Advocates and SHS staff included offering vaccines on library walk, at RIMAC, and in the dining halls. If you have creative ideas for reaching students during next year's flu vaccination efforts, contact the Student Health Center.

Student Affairs Staff Listserv - As a reminder, do not forget to put your colleagues and new employees on the Student Affairs listserv. Click here to subscribe or update your subscription to the Student Affairs staff e-mail list (sastaff-l).

Did you know?

Diana Gomez

As UC San Diego celebrates its 50th Anniversary, so does the Peace Corps! Started in 1961 under President Kennedy, the Peace Corps has provided over 200,000 volunteers the opportunity to promote peace and community by living and working in developing countries. With 67 alumni currently serving in the Peace Corps, UC San Diego ranks 14th in the nation among large universities in the number of volunteers produced - up eight places from last year! This is due in large part to the tireless efforts of the Career Services Center's Peace Corps representative, Diana Gomez (above). To celebrate this remarkable achievement and to learn more about the Peace Corps, attend the Peace Corps 50th Anniversary events on Friday, April 15th from 10:00 a.m. to 3:00 p.m. at the Career Services Center and International Center. Hear Peace Corps alumni share their experiences, enjoy a special International Cafe Luncheon and cake celebration, and meet with past volunteers to celebrate 50 years of UC San Diego and the Peace Corps!


The Office for the Prevention of Harassment and Discrimination (OPHD) provides assistance to students, faculty, and staff regarding reports of bias, harassment, and discrimination. OPHD promotes a safe and tolerant campus climate by reporting bias incidents; visit to learn more. For more information on OPHD, visit

Student Affairs Photos

Gaby Bernal, TRiO Outreach Programs, and students from SPACES at the Student Affairs outreach reception for student employees, interns, and volunteers.

Student Affairs staff and students giving a helping hand at the Sherman Heights Community Center for the Martin Luther King, Jr. Day of Service.

Student panelists at an Evening with UCSD at Chula Vista High School. Pictured from left to right; Anthony Santana, Vidiana Cervantes, Julianne Aquino.

Student Affairs staff at the 2010 Holiday Staff Party at The Loft.

Student Affairs staff at the 2010 Holiday Staff Party at The Loft.

The Career Services Center hosted its second annual Career Discovery Week in late January, teaming up with the Alumni Association, college-based academic advisors, and the Experiential Learning Consortium to deliver programs that support students' exploration of majors and careers. Among the week's highlights were the Careers in Communication Mixer and the inaugural Triton Experience Information Fair.

Impact Editors

General Announcements, Kudos, and Miscellaneous
Cynthia Davalos, Editor-in-Chief

Copy Editor, Comings and Goings, Professional Development
Amanda Norskog

Resources That Build Our Expertise
Jamie Nye

Standout Student Affairs Stories, Initiatives, or Programs
Gary Ratcliff

Low-Cost Professional Development Opportunities
Stephanie Wong

Co- Editor, Staff Kudos, FYI, Photos
Belinda Zamacona

For future ideas and submissions, please contact the
Student Affairs Impact editorial staff above.

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